CSE Emergency Call (eCall)

On the road protection - drive with confidence

Microplug eCall


Cigarette lighter plug eCall device (Microplug)

My Connex App

+


SPD (Option)

Microplug eCall Voice


Cigarette lighter plug eCall device (Microplug)

My Connex App

Windscreen Bluetooth Voicebox

+


SPD (Option)

CSE Emergency Call (eCall)

Product
Microplug eCall
Microplug eCall Voice
Device Type
Always connected with inbuilt SIM
Fitment Type
12V/24V Power socket
Category
eCall, Safety, Tracking
Price (RM)
Retail price includes installation & first year service (RM)
960
960
Service fee per month/year (2nd year onwards) without SST 6% (RM)
20/240
20/240
Voicebox includes installation & first year service (RM)
-
780
Service fee for Voicebox per month/year (2nd year onwards) without SST 6% (RM)
-
5/60
Wire-free self-powered anti-theft device (SPD) with first year service (RM)
Op 980
Op 980
Service fee for SPD per month/year (2nd year onwards) without SST 6% (RM)
Op 15/180
Op 15/180
System configuration
eCall device SIM
Data, 1 telco
Data & Voice, 1 telco
Cigarette lighter plug eCall device with push button - Microplug
Bluetooth Voicebox (2 wire +30, GND)
-
Wire-free self-powered anti-theft device - SPD with inbuilt SIM with roaming telcos - Maxis/Celcom/Digi - for stolen vehicle recovery
Op
Op
Smartphone App - My Connex
Emergency call service (eCall)

Automatic eCall without Voice

In case of a crash above 2G force while driving, device will automatically send accident alert with severity index & location to SOC. SOC will call registered owner. If the crash severity index is high, SOC will contact MERS 999 for the nearest emergency vehicles to be dispatched as fast as possible
-

Manual eCall/bCall without Voice

Press device button to send alert & location to SOC for emergency/breakdown assistance. SOC will call the registered owner
-
 

Automatic eCall with Voice

In case of a crash above 2G force while driving, device will automatically call & send location to SOC. If there is no response from the occupants in the vehicle, SOC will immediately contact MERS 999 to dispatch the nearest emergency vehicles to location
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Manual eCall/bCall with Voice

Press SOS button on Microplug or Voicebox to make a call directly to SOC to request for emergency/breakdown service. Device will automatically send vehicle location to SOC
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VIP Assist

Unlimited towing

Unlimited towing to any authorised workshop nationwide in case of flood, breakdown or accident

Repair on site

Up to RM300 free labour in case of flat tire change, battery jump start/replacement, out of fuel delivery

Accident transport allowance

In case of accident repair at an authorised workshop (RM)
Up to 2,000
Up to 2,000
Security - By 24/7 Secure Operations Centre (SOC)

Stolen vehicle tracking (SVT)

Primary device for stolen vehicle tracking

Stolen vehicle recovery (SVR)

Secondary self powered anti-theft device with 3 telco roaming SIM
Op SPD
Op SPD

On/Off Secure mode smart alarm

Enable Smart alarm to protect vehicle. Alarm will be set within 5 mins and you will receive an alert when an event is triggered from device e.g. If vehicle is started or towed (push & email)
Smartphone App - MyConnex

On/Off Secure mode smart alarm

Enable Smart alarm to receive an alert notification when an event is triggered from device e.g. If vehicle is started or towed

Real-time tracking

Check vehicle location, real-time tracking and traffic condition via Google Map

Last parked location

Check vehicle last parked location

Map

Google, satellite, street view, traffic info on app

Driving score

Check vehicle driving score based on speeding, cornering and harsh braking

Trip review

Check your previous trip details e.g. driving score and driving events

Speed alert

Set speed limit and receive alert in real-time when speed limit is exceeded

Emergency contacts

Call to report vehicle theft, request for breakdown, emergency assistance or customer service/support

Notification reminder

Receive notification when e.g. device is disconnected, crash, bCall, device health check, etc.

Add cars

For multiple vehicle management with one My Connex App
Pay As You Drive (PAYD) Insurance

Ready for SmartMiles

50% upfront discount + Auto mileage top-up comprehensive insurance. Car is always protected

*All service fees are subject to 8% service tax. All features and descriptions are subject to change without prior notice.
*Please refer to the Terms & Conditions upon activation via email.